Shipping & Delivery

*CORONA UPDATE*

- Orders are being shipped as usual to:

    • All EU countries
    • Russia
    • USA, Canada, Brazil
    • China, Taiwan, Japan, Singapore and South Korea

- Orders are being shipped only by UPS Express to:

    • Rest of North America
    • Rest of South America

If your country is not on this list, please contact me if you want to place an order. It is not possible to send to all countries at the moment.

- All deliveries (EU & non-EU) may have unexpected delays. Thank you for understanding.

Worldwide shipping

All flutes are shipped worldwide. Just use the calculator on the cart page to estimate your shipping cost. I take measures to ensure a quality service, including full insurance and carbon-neutral certified shipping.

Please note that I do not ship to PO boxes, since couriers can't always deliver this service. If you believe to have a courier that ships to your PO box, please let me know and I will see what I can do.

Even with insurance I do not have full control over the delivery process. Delivery times in the shipping calculator are therefore indicative and can have unexpected delays.

No additional fees within the EU

All orders within the eurozone are guaranteed free of any additional charges. If you are ordering from outside the EU, please be aware that in some cases, additional costs may be charged by your government depending on where you are located. Please be informed that these charges (if applicable) are your responsibility. It is not possible for me to indicate whether they apply or not, or to include these local taxes and/or fees in the price of my instruments. They depend on your local custom authorities.

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